Popular Questions

  • I've just received my Wink & Nod memory foam mattress, how do I unpack it?

    Congratulations on your new mattress! If you ordered a standard sized mattress with us, you should have received it packed neatly in a box. Unpacking the memory foam mattress (https://winknod.com/) is very easy! Step 1: Lay the box on its side next to your bed frame. Step 2: Place the rolled up...
  • How does the 100-day trial work?

    Buying a mattress is a long term commitment and we understand that it is important to get a feel of the mattress before deciding to make the purchase. Therefore, buying a mattress online is not easy. This is exactly why we offer a 100-day risk-free trial on all our standard sized mattresses. Her...
  • My Mattress is uncomfortable - I've been using the mattress for a couple of weeks but I dont feel comfortable. Why is this?

    It's highly likely that you've been using a different (non-memory foam/latex) mattress all your life and are using a memory foam and latex based mattress for the first time. Your body needs time to adjust to a new type of mattress and this is why we offer a 100-day trial on all our standard siz...
  • What kind of bed setup or frame do you recommend for a Wink & Nod mattress?

    While our mattresses work well with all kinds of bed frame or setup, we recommend that for optimal performance, you use a flat surface with adequate support. For example - Firm platform base / flat base Slatted base with unyielding slats thick enough to support the mattress Traditional box sprin...
  • Do you have an experience center/showroom near me?

    We only have an Experience Center in Pune so far. We understand fully that it is important to get a feel of a mattress before deciding to make the purchase. While you can go to a physical store to feel a mattress, unless you really sleep on a mattress for a few nights, it's really hard to know...
  • I saw your offer on StepSetGo, how do I go about getting the offer?

    On the SSG app, you will have to use SSG coins to avail the offer. You will receive a discount coupon code, against the coins used. Copy this coupon code. Go to http://winknod.com/collections/pillows (http://winknod.com/collections/pillows) and choose the pillow of your choice. When this is don...